Frequently asked questions about the water tank
How often must I disinfect the water tank?
DIN 2001-2:2009-04 gives a guide value of every three months. Where microbial contamination is suspected, disinfection should be carried out. There is no universally valid interval: it depends, among other things, on the quality of the water you take on, the hoses, the age of the system, filters, ambient temperature and periods of disuse. More on this in our frequently asked questions.
How do I recognise a biofilm in the water tank?
A slimy coating on the tank wall or a change in the smell of the water can indicate a biofilm. Only a microbiological test gives certainty. Biofilms form on surfaces in contact with water wherever water, nutrients and micro-organisms come together, and they protect the germs from being flushed out. Flushing alone is therefore not enough. More under fighting biofilms.
Why disinfect twice at level 3?
In the intensive application, the first pass breaks up the biofilm, and the bacteria that were living protected underneath it can enter the water. Without a second pass this can therefore cause what is known as an initial worsening. For the second pass, the dosing instructions give a shorter contact time.
Is silver enough to disinfect the water tank?
No. According to DIN 2001-2, silver is named only as a preservative, not as a disinfectant. The standard notes that preservation does not replace disinfection where this is required for drinking water that is not in perfect condition.
Chlorine or chlorine dioxide for the water tank: what is the difference?
Chlorine dioxide does not react by chlorination, so it forms no chloramines and no trihalomethanes, and the Drinking Water Ordinance's limit values apply to chlorite and chlorate. You will find the detailed comparison under advantages of chlorine dioxide over chlorine.
Does biostream® ZERO change the taste of the water?
According to our comparison overview, chlorine dioxide does not significantly change the taste or smell of the water. After the contact time, the tank is also drained and refilled. According to the dosing instructions, any remaining traces of the product are then diluted enough for the water to be used as drinking water again.
How much biostream® ZERO do I need for my tank?
That depends on the total amount of water in the tank, pipes and, where fitted, the boiler, and on the level you choose. In the dosing calculator you enter the water quantity in litres and read off the quantity of concentrate you need.
What is the difference between biostream® TRAVEL and ZERO?
Same active substance, same application: only the name has changed. biostream® TRAVEL is no longer offered separately; use and order biostream® ZERO instead. More on this on the page biostream® TRAVEL is now called ZERO.